Terms & Conditions + Privacy Policy

Effective Date: 4/9/2026

Terms & Conditions + Privacy Policy

1. Agreement to Terms

By accessing or using Sign Setters (“Website”) or engaging with Sign Setters (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms & Conditions and Privacy Policy.

If you do not agree, please do not use this Website or our services.

2. Services

Sign Setters provides signage-related services, including but not limited to:

  • Sign installation
  • Sign removal
  • Real estate and marketing signage solutions
  • Storage and related support services

All services are subject to availability and acceptance.

3. Use of Website

You agree not to:

  • Use the Website for unlawful purposes
  • Submit false or misleading information
  • Attempt to interfere with site functionality or security
  • Attempt unauthorized access to systems or data

4. Estimates, Orders & Payments

  • All quotes are estimates unless otherwise stated
  • Pricing may change based on scope, access conditions, or special requests
  • Payment terms will be provided at time of service
  • Failure to pay may result in service suspension, late fees, or collections

5. Cancellations & Refunds

  • Cancellation policies may vary by service agreement
  • Deposits may be non-refundable depending on scheduling or work performed
  • Completed services are generally non-refundable

6. Intellectual Property

All Website content, including text, graphics, logos, photos, branding, and design elements, is owned by Sign Setters or licensed for use and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Sign Setters shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Delays caused by weather, access restrictions, or third parties

Our total liability shall not exceed the amount paid for the applicable services.

8. Indemnification

You agree to indemnify and hold harmless Sign Setters from claims, damages, liabilities, and expenses arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your misuse of services or property access issues

9. Third-Party Services

We may use third-party vendors such as payment processors, CRM systems, analytics tools, scheduling platforms, maps, or advertising services. We are not responsible for their independent privacy or business practices.

10. Governing Law

These Terms are governed by the laws of the State of California.


11. Privacy Policy

Information We Collect

We may collect the following information when you interact with us:

  • Name
  • Email address
  • Phone number
  • Property or service address
  • Order details and service history
  • Communications submitted through forms, calls, texts, or email
  • Website usage data (pages visited, browser type, IP address, cookies)

How We Use Information

We may use your information to:

  • Provide quotes and services
  • Schedule installations or removals
  • Send confirmations and updates
  • Process payments
  • Improve our Website and services
  • Respond to inquiries
  • Send marketing communications where permitted by law

Sharing of Information

We do not sell personal information.

We may share information only with trusted service providers who help us operate our business (such as payment processors, CRM systems, dispatch tools, and website vendors), or when required by law.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Cookies & Tracking

Our Website may use cookies, pixels, and analytics tools to improve user experience, measure traffic, and support advertising campaigns.

You may disable cookies in your browser settings.

Data Security

We use commercially reasonable safeguards to protect your information, but no online transmission or storage system is guaranteed 100% secure.

California Privacy Rights

If you are a California resident, you may have rights regarding access, deletion, or correction of your personal information under applicable California law.

To make a request, contact us using the information below.

Retention

We retain information only as long as reasonably necessary for business, legal, tax, or operational purposes.


12. SMS / Text Messaging Terms

By providing your phone number and opting in, you agree to receive SMS messages from Sign Setters.

A. Types of Messages

You may receive:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Customer support messages
  • Promotional or marketing messages (if opted in)

B. Consent

  • SMS consent is not a condition of purchase
  • You must provide express consent to receive messages
  • Consent may be obtained through forms, checkboxes, verbal request, or written agreement

C. Message Frequency

Message frequency may vary based on your interaction with us.

D. Fees

Message and data rates may apply based on your mobile carrier plan.

E. Opt-Out

Reply STOP to unsubscribe at any time.

F. Help

Reply HELP for assistance or contact us directly.


13. Contact Information

For privacy questions, service support, or legal notices, contact:

Sign Setters
Website: signsetters.com


14. Updates to These Terms

We may update these Terms & Conditions and Privacy Policy at any time. Updates become effective when posted on this Website.