Welcome to Sign Setters’ FAQ page — your go-to resource for everything related to our professional real-estate sign installation, removal, storage and printing services across San Diego County and Southwest Riverside County. As trusted specialists in sign-post logistics for real-estate professionals, we understand the unique needs of agents, brokers and property managers who rely on fast, reliable signage and support to market their properties effectively. Below you’ll find clear answers to questions about how to register an account, place installation or removal orders, track your sign inventory, understand our included services, and check on pricing. Whether you need next-day installation, free sign storage or high-quality printing, we’ve simplified the process so you can stay focused on closing deals — we handle the signage.
A: You can register directly at SignSetters.SignTraker.com Select Register and complete the form. We will quickly respond to your request.
A: The best way is to complete the email form that is found on the bottom of the home page of this site. This will allow us to reply with the most detail possible. You can also call 951-216-4451 or 619-404-2551.
A: Sign Setters exclusively serves San Diego County and Southwest Riverside County. If you have an installation requirement in another area, we might be able to refer you to someone. Please submit an email and we will try to assist you.
A: For Central & Northern California, contact FastPost.com. For Arizona, contact Leading Lister & Sign Company (leadinglister.com). These companies have no current affiliation with Sign Setters
A: We currently operate a route every Monday – Friday. We do not offer service on weekends or major holidays.
A: Our on-line system works around the clock so you can place an order at any time. Installation Orders and Removal Orders received up until 9PM will be completed the next business day.
A: All orders much be placed through SignSetters.SignTraker.com. EVERYTHING that we will need to know to complete your installation correctly is asked during the on-line ordering process. SAVE TIME and ORDER ON-LINE! Orders left in voice mail, text or email will not be accepted.
A: Login to your account and Select “Order a New Sign Install”. Do this even for a “post only” installation. Complete the prompts and refer to these Helpful Tips:
We do NOT need a Listing ID
We do NOT require the Occupant First & Last Names
To Select a Due Date, click on the date line and THEN a calendar will appear. All future available dates will be shown.
You MUST choose “+Add Main Listing Panel”. (This includes for a “Post Only” installation.) You will then Select “Agent Will Hang Their Own Sign” or “Agent Will Leave Panel at Listing”
If you have special instructions, please use the Notes section of the order. This field expands to 250 characters so the more information that you provide, all the better!
A: Yes, our system will automatically send an email with confirmation that your order has been received. A subsequent email will be sent when your order has been completed.
A: We will attempt to contact you to come up with a plan. You can leave sign at your listing, hang your own sign, or we can quickly print a new sign by ordering through our website, BestPrintedSigns.com, where lead times are as short as next day!
A: First, don’t call, email or text us! You must order your Removal through the system; plus, it is FASTER to order your Removal through SignSetters.SignTraker.com! You will answer some questions about your sign too.
A: Yes! Login to your account and then on the left-hand side of your screen, Select “Current Installs”. Then find the property address or the Order # in question. After you select that order, look in the upper right corner and you will see a drop-menu. Click on that menu. You can then choose to Cancel the Order or Reschedule the Installation. You can Reschedule or you might be able to Cancel it.
A: Yes, up to the morning that the order is Assigned to an Installer, you can Cancel your Installation, Removal or Service Order.
A: Yes, your signs will be stored free of charge. However, signs not used for a period of 2 years must either be picked up or they will be discarded.
A: Yes, if you are a new customer, we will pick up your initial group of signs free of charge.
A: We can deliver a sign to your office for a small fee, or you can pick it up at our office.
A: Log into your account then look on the left side of your screen. Select Inventory then Sign Inventory. You’ll be able to see how many of your sign panels remain in storage, as well as see the orders and addresses where they are installed.
A: The moment that our Driver completes your order, they will update your order using their smartphone. That generates an email with a notification that your signpost was installed or removed. All installation notifications will include a photo of the installation.
A: Please contact us to discuss our Commitment to Customer Service, Quality of Installations and Terms including Pricing.
A: The initial rental period is 120-days. On “Day 90” you will receive an email reminder that the post can be ordered removed or simply take no action and your credit card will be charged $20.00 to keep the post up an additional 90-days. That cycle repeats. The email notification is intended to help you not to forget about your installation!
A: : Yes, the customer bares full responsibility for a wood post or metal anchor stake that is damaged beyond use or is lost. This usually occurs because 1) the Agent forgot to Order a Removal and the new Homeowner didn’t want it in THEIR front yard, so be proactive and don’t push beyond COE, or 2) the Agent ordered a “directional post” that should not have been installed where it was requested to be installed. Failure to respect private property or ignoring a “right of way” including HOA owned land are the most common occurrences of problems.
