Service Information



Free Storage - Online Ordering - Web Tracking

How do I begin service?

Just click "Register" from our home page and fill out the short form.

How do I contact Sign Setters?

Call our main corporate number (855-391-3278) and someone will assist you. Our "Contact Us" page also allows you to contact your local Sign Setters office.

What are your hours of operation?

Sign Setters office hours are Monday through Friday from 8:00 a.m. until 5:00 p.m., excluding major holidays. Installation and Removal Orders are completed Monday through Friday, excluding major holidays. Drivers are not scheduled to work on Saturday or Sundays. Please check with your local Sign Setters to confirm hours of operation.

How long before my post gets installed?

Orders placed by 3:00p.m. (noon if ordering a custom rider) Monday thru Friday will be completed by the end of the next business day, excluding major holidays. Orders placed after 3:00PM (noon if ordering a custom rider) on Friday, Saturday, and Sunday will be completed on Tuesday.

What if I need a sign installed outside of your Service Area?

Please call your local Sign Setters and we will help facilitate the installation. Hopefully, we can transfer your request to the Sign Setters office that services the area. If not, we will help you find a Installation provider in that area. Keep in mind that you will be responsible for hanging and removing your signage from the post. All of the out of area installations will be installed without your sign from our storage (If you have your signs in storage with Sign Setters).

Ok, I just started new service with Sign Setters. How do I get my signs to you?

Sign Setters will make the transition from your current signpost vendor as easy as possible. We understand that you may have signs in storage, at the office, or installed at a listing. No matter where your signs are located, we will ensure their transfer. Please contact your local Sign Setters to make arrangements.

What if I want more than 1 (one) post for my listing?

You can order as many posts as you would like, but before doing so please check to see if the county, city or HOA have any rules against placing a post in the extra locations that you desire. If you are ordering more than 1 post for a listing, you need to place a separate order for each installation. Please be very specific as to where you would like each post placed. To ensure the best possible customer service, we strongly suggest that agents flag the specific area for each directional post.

What if the Sign Setters Materials are missing, vandalized or broken?

There will be a charge for missing or damaged materials. Sign Setters will make every effort to recover and/or salvage materials. We will contact the agent to discuss options before billing will take place. Please contact your local Sign Setters for lost or damaged costs. Thank you for your understanding.

What is the HOA?

Whether they are called the HOA or the Association of Home Owners, these groups govern many communities and complexes and have specific rules about realtor rights. Please check with these groups before ordering.

What if my listing is a LOT or just Land?

Not a problem. Sign Setters installs many posts for empty spaces of land. All we ask it that you mark or flag exactly where you would like the post to be placed. Also, a faxed drawing of where to look for the flag is very helpful.

What kind of riders (smaller additional signs) does Sign Setters provide?

Sign Setters has a variety of riders available to Agents. Riders are a great way to advertise the special features of a listing. The riders can be placed in a slot on the crossbar of the signpost, or they can be hung from the agent sign. More than one rider can be provided at a single listing.

What is Sign Setters Order Cancellation & Refund policy?

All notifications for cancellation of orders scheduled to be installed will be fully credited back to account if received before post has been installed.  Any notification for order cancellation after post has been installed will not be credited back.  Order cancellations received while driver is en route or at listing will be charged as a "Listing Visit" and the difference will be credited back to account.